Recent Why SERVPRO Posts

Kitchen Hazards and What to Do

12/7/2022 (Permalink)

Wound care for burned hand Burns are painful—and they can be serious if your wound isn’t treated properly.

Kitchen Hazards and What to Do

Cooking is a wonderful pastime and can be a very relaxing way to destress. However, this is also when many kitchen accidents happen. There are so many hazards in the kitchen that you may not even realize they're there, but they can lead to serious injuries or even death if not addressed properly. Here are some major kitchen hazards that you need to know about:


When a fire breaks out in your kitchen, it's important to know what to do. If you're able to evacuate the building immediately, that's the safest course of action. If you can't leave, however, stay low and get under the table or other furniture closest to you. If there is a fire extinguisher nearby (and ideally one for each person who will be working in the kitchen), use it on small fires—but never on grease fires! Never use water on grease fires because this will only spread them further and make them harder to control—instead spray with baking soda or salt instead.

Gas Leaks

A gas leak can be deadly. If you smell gas coming from your oven, stove or other appliance, immediately leave the kitchen and call the fire department. The best way to check for a leak is to use a chemical-sensing device, like one of those that come with a new home's natural-gas hookup. If you don't have one of these, soap bubbles will suffice. Place a few drops on all parts of the appliance where gas might escape (don't forget about your dishwasher!), then light them with a match or lighter—if they don't pop right away and burn off without leaving residue, there's probably no leak here!

Knife Cuts

Knife cuts are one of the most common injuries to occur in the kitchen, so it's important to know how to avoid them and what to do if you get one.

Here are some ways to prevent knife cuts:

  • Always keep knives sharp and clean
  • Keep handles dry, clean, and free of grease or food particles
  • Wash hands before handling your knives (and don't lick your fingers while chopping!)


You may think you know what a burn is, but did you know that there are several different types of burns? Burns can occur from hot liquids, steam and grease, open flames (like the stovetop or oven), hot pans, and sharp or pointed objects. Electrical burns are also common in the kitchen due to improper grounding or circuit breakers not tripping properly.

Burns are painful—and they can be serious if your wound isn’t treated properly. If someone gets a burn on their face and hands, it can be difficult to do everyday tasks because they need to use these areas so much. That’s why it’s important to seek medical attention after sustaining any type of burn injury!

Broken Glass and Sharp Objects

Broken glass and sharp objects are major kitchen hazards, as they can cause serious cuts. Broken glass is often found in the garbage disposal, so be sure to clean out your garbage disposal regularly with a plumber's snake (a long metal tool that can remove food particles from pipes).

Rat and Insects Infestations

Rat and insect infestations can easily happen in your kitchen, and you will want to prevent them as much as possible. First, ensure that food is stored in tightly sealed containers. This will prevent mice and other small rodents from getting into them. Second, keep garbage in a tightly sealed container as well. Rats and mice love stinky stuff like old food scraps or leftover pizza crusts—and they'll eat just about anything if they're hungry enough! If you notice that a rat has gotten into your place (such as when it runs across the floor), it's important to clean up any spills immediately so that the rat has no reason to stick around after eating its meal of leftovers. Finally, use traps to catch any rats or mice that manage to get inside your house despite all these precautions! With proper care for keeping pests away from your home—as well as for preventing an infestation when one does occur—you'll be able to enjoy being safe from harm while still enjoying delicious food prepared by yourself instead of someone else at home :)

When it comes to cooking, there are many hazards that can be avoided. And while you might not think about kitchen safety too often, it’s important to consider these risks and take steps to avoid them. In this post we have covered some of the most common hazards in kitchens—including fire, gas leaks, spoiled food, knife cuts and burns—and shared some tips on how to avoid them. We hope that by reading through these 11 kitchen hazards you will be able to make your next meal safe for everyone involved!

If you have a serious disaster in your Cibolo, TX home, give SERVPRO of Schertz Central, Cibolo, Seguin, Gonzales a call! 

3 Ways That Pretesting Keeps Insurance Claims Low

9/1/2022 (Permalink)

Preparation is an important step in any procedure and a pretest is a form of that.

Pretesting Reduces Insurance Claims in Three Ways

Pretesting is a helpful procedure for your insurance career. Once the damage is reported by a client in Cibolo, TX, a team of restoration specialists will work with you to inspect the affected area before acting. They will perform a pretest that not only prepares the commercial building for the process but also keeps the insurance claim low.

1. Improves the Remediation Process
Preparation is an important step in any procedure and a pretest is a form of that. Checking the damage beforehand allows the technicians to see the type of damage, its effect on various objects and how it extends throughout the area. This information helps them plan better repairs since they can select the right equipment and tactics for the job. They will avoid making mistakes on the field that can delay remediation and lead to bigger expenses than necessary.

2. Identifies Repairable Items
Any insurance agent knows that one of the major goals is to repair or restore any damaged objects whenever possible since it is more expensive to replace them. Pretesting allows the damage professionals to enter the building and identify any object that can be salvaged. You can collaborate with them to repair as much of the commercial building as you can before the clean-up and replacements can begin, keeping the procedure affordable.

3. Detects Untouched Locations
Damage does not always affect all locations equally, as some parts are less impacted than others or even left untouched by an incident. A pretest helps you find these areas and consider them during the decision-making process. While you can control costs by avoiding repairs in these areas, remember that some fire and water damage can spread to them if left alone. Invest in some protection for these spots to reduce the claim costs.
Insurance agents like yourself need to balance a commercial property's effective remediation with affordable expenses. Pretesting conducted by restoration experts can assist you in accomplishing this goal.

Choose the Right Service Company With These Helpful Questions | SERVPRO® of Guadalupe & Gonzales Counties

12/3/2021 (Permalink)

Disaster preparedness is partially about stocking emergency kits and go-bags, and knowing where and how to shelter. But for homeowners, part of disaster preparedness is simply being aware that at some point you may have to deal with an issue that’s out of control, and knowing you’ll need to elicit help to see you through a difficult moment.

When unexpected storms or fires do damage at home, you’ll need to be able to make some quick choices about who you’re going to trust to handle your cleanup and recovery.

It can be daunting, especially when the pressure is on. Choosing a company in advance can save you from stress headaches, and even the potential of being duped into a bad arrangement. Here are a few questions to ask yourself.

Are They Legit?

There’s an unimaginable amount of scattered activity after a disaster, especially one which affects a broad area. Sadly, scammers and con artists thrive in this kind of chaos, seizing the opportunity to make a quick buck by offering a lot and doing little to nothing.

At the very least, you need to know that your service company is real and has a reputation worth promoting. At SERVPRO, we’ve made our name by providing the highest standard of excellence over a 50-plus year span in the industry, even opening doors for partnerships with top-level organizations like the PGA Tour. We’re no Johhny-come-lately setup; we’re the industry leader because we’ve put the work in and earned the business of millions of homeowners.

Will They Be There When I Need Help?

We’re suited up and fielding calls right now, whenever right now is. That’s right, 24 hours a day we stand ready to jump into action and take care of whatever the disaster may be.

When you click the link or make the call, you know you’ll be able to reach a team that’s close by and quick to respond.

Where’s a Fleet When You Need One?

SERVPRO of Guadalupe & Gonzales Counties is based right here in Seguin & Cibolo, which is why we can serve you quickly and with the expert understanding only locals can provide. But occasionally even we need backup—that’s when we dip into the rich network of resources provided by over 1,800 SERVPRO franchises nationwide.

When something big is going down, we’ve got an extra supply of tools and teams ready to step in and make quick work of the day’s disaster.

When you call SERVPRO, you can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line.

When disaster hits home, contact us directly at 830-379-7474 to get our local experts and nationwide network on your side.


12/3/2021 (Permalink)

Serving others is at the heart of SERVPRO's vision to be the premier cleaning and restoration company in the world. Whether it's a home or business, SERVPRO knows that the most important job is helping each customer put their life back together.

Our number one goal is returning damaged property and items to preloss condition, doing all we can to help you regain control following a disaster. SERVPRO is dedicated to restoring both the property and the lives of the customers we help...

  • Like it was never dirty
  • Like it never overflowed
  • Like it never caught fire
  • Like it never spilled
  • Like it never smoldered

Whatever the case, with SERVPRO of Guadalupe & Gonzales Counties, our goal is to make it "Like it never even happened." 

With every flood comes a flood of emotions. A lot of time we meet our customers on their worst day. We know that you had the choice to choose anyone you wanted to help you with your situation. we take EXTREME pride in knowing that you chose us! If your home or business experiences a loss, big or small.. call us - you'll be happy you did! 

Why SERVPRO Is Your Go-To For Commercial Restoration in Selma, TX

11/30/2021 (Permalink)

It’s tough to pick back up the remains left behind by fire, water, mold, or storm damage to your Selma commercial property. SERVPRO of Guadalupe & Gonzales Counties is a trusted leader in the restoration industry, and we have the know-how and the advanced equipment to bring your Selma business back to life. 

Why Choose SERVPRO Of Guadalupe & Gonzales? 

  • What makes us stand out from the crowd is our record response times! With over 1,700 franchise locations in the US and Canada, SERVPRO is strategically positioned to be faster to any size emergency. We know time waits for no one, and we make it so that we can take immediate action when disaster strikes. 
  • Our highly trained technicians are experienced in property damage restoration. Still, we believe in continuous learning, which is why we have ongoing training. This is so our staff is equipped with IICRC industry certifications and the latest trends in the restoration industry. 
  • With how boundless technological advancements have been over the past few decades, it only makes sense to incorporate the efficiency of technology into our processes! These advancements ensure that SERVPRO of Guadalupe & Gonzales Counties can restore your Selma business back to its preloss condition quickly and reliably. Our specialized equipment includes water extraction equipment, drying equipment, moisture detection and measurement equipment, and antimicrobial treatments. 

How Does Our Disaster Recovery Team Help With Commercial Restoration? 

  • SERVPRO of Guadalupe & Gonzalez Counties’s Disaster Recovery Team is composed of the cream of the crop in restoration! Our handpicked specialists are prequalified and carefully placed across the US to handle disasters of all sizes and scopes. 
  • To ensure prompt mitigation and seamless communication, every Disaster Recovery team is supervised by a Commercial Operations Manager. We also cut costs by the oversight of temporary labor. 
  • We are available 24/7, 365 days of the year because there’s no telling when disaster can strike!

Being a locally owned and operated business ourselves, we know how tough it is to see your business affected by the onslaught a catastrophe can bring. Whether it’s fire damage, water damage, storm damage, or mold remediation, SERVPRO of Guadalupe & Gonzales Counties knows how to get you back to business! Contact us at (830)379-7474 and have us be a part of your commercial restoration journey. 

This franchise is independently owned and operated. 

San Antonio Mold Removal - What You Need To Know

11/30/2021 (Permalink)

Mold removal is a misnomer. While mold removal is ideal in theory, mold consists of thousands of tiny spores, microscopic particles that often can’t be entirely removed from buildings or surfaces. However, mold remediation is a process that we undertake at SERVPRO of Guadalupe & Gonzales Counties to remove as many of the microscopic spores as possible and to remediate the adverse effects of any mold growth you experience.

What do you need to know about San Antonio mold removal?

  • In San Antonio, frequent storms and rain showers coupled with high humidity make mold growth reasonably commonplace. Therefore, minimizing the possibility of water damage and mold growth will go a long way toward keeping your properties mold-free.
  • The mold remediation process should be started as soon as possible after it is discovered, as mold can cause health effects. 
  • Mold remediation begins with an inspection and assessment of the damage before measures are taken to contain, sanitize, and remediate the mold-ridden area.

How does mold remediation work in San Antonio?

At SERVPRO of Guadalupe & Gonzales Counties, our mold remediation process consists of the following steps. Keep in mind that each set of mold remediation professionals will do mold removal slightly differently.

  1. Inspection and Mold Damage Assessment
  2. Mold Containment
  3. Air Filtration
  4. Removing Mold and Mold-Infested Materials
  5. Cleaning Contents and Belongings
  6. Restoration

Have you discovered mold at your San Antonio commercial or residential properties? Don’t hesitate to contact the SERVPRO of Guadalupe & Gonzales Counties team at (830)379-7474 for mold remediation services. We’re available to respond to emergencies 24/7, every day of the year. This franchise is independently owned and operated.

Why You Should Add SERVPRO To Your Emergency Contact List

11/30/2021 (Permalink)

Many forms of damage can severely impact the safety, value, and look of your home. One example is property fires, which, according to the US Fire Administration, caused a $14.8 billion loss for damages in 2019.

Such disasters can occur at any time without notice, which can leave you in a vulnerable position. Luckily, there are many services out there you can hire to help you restore your property to a safe, pristine condition. And if you happen to live in Texas, you might just be lucky enough to have SERVPRO of Guadalupe & Gonzales Counties close by.

When you’re ready for our services, you can call us at (830) 379-7474. Below are several more reasons why you should add SERVPRO to your emergency contact list.

We’re Experts in the Damage Restoration Field

Since 1986, we’ve helped countless individuals with the restoration of their properties. For more than 50 years, residents of the San Antonio area have been seeking our help to restore their buildings after damages caused by water, mold, and more. We’re even well-regarded for our services in fire damage restoration.

When you add SERVPRO to your emergency contact list, you can rest assured knowing you’ll be in the good hands of industry professionals.

SERVPRO is Versatile

It’s true that we provide fire, water, mold, and storm damage restoration services. But besides these, we also offer quality cleaning services as well.

Sure, you can clean your own home. But when it comes to those tricky areas — air ducts, sewage, etc. — there’s no denying your life will be easier if you hire a professional.

We’ve seen it all, so believe us when we say we know a thing or two about cleaning the right way. You can even count on us to safely and effectively clean any biohazard material in your home.

Add SERVPRO to Your Emergency Contact Today

If you don’t have us in your emergency contact list, don’t wait another minute. Disasters can happen at any time so be prepared and be ready to call us.

In case of an emergency, you can reach us 24/7 at (830) 379-7474 or fill out our online form for a free quote. 

Why Mold Smells Bad and What To Do About It

5/25/2021 (Permalink)

Are you noticing a musty odor in your business? Call SERVPRO for a mold inspection today!

Why Does It Smell Like That?

Whenever you walk into the storage space at your business in Schertz, TX, you might smell a musty odor. You know that smell means mold, but you wonder, why does it smell like that? A common misconception is that mold is smelly when, in fact, the mold itself is not what smells bad. Here are some facts about why mold smells bad and what you can do about it.


When mold has the right environment, it can grow and spread rapidly. Mold grows and produces spores, letting off gases that can smell bad. Mycotoxin is one type of gas that is released by mold that causes a musty odor. While most gases let off by mold are odorless, the mycotoxin that creates the odor indicates that you need a plan for remediation.


The size of the mold problem and the type of mold will determine how you handle the cleanup. A light coating of mildew can be managed with some detergent and a scrub brush, but actual mold should always be handled by mold removal and remediation specialists. Since mold spreads via spores in the air, improperly contained cleanup can actually do more harm than good. A professional cleanup team should come and assess the damage. They will take the proper steps to contain the spread by setting up a containment area and using HEPA air filtration devices to clean the air as they go.


Mold prevention, especially if you know that you have an area in your place of business that is susceptible to it, is an important part of keeping your work environment safe. In addition to your primary work area, clean storage spaces often, and check for problem areas that could allow moisture to enter the building. Running a dehumidifier is helpful, as well as properly maintaining your HVAC system.
While a mycotoxin that causes the musty odor in your storage area does indicate a need for mold removal, there are solutions for safe mold remediation and prevention available to you so that you can keep your work environment healthy for you and your employees.

Save Money on Insurance with SERVPRO

11/24/2020 (Permalink)

Lenders require insurance on your car and home to safeguard the money they have lent you. So, what factors can affect insurance costs, and how does SERVPRO help? Insurance is purchased to save money in the event of sudden and accidental damage. SERVPRO differs from other mitigation companies because we work hard to salvage items that can be restored, without replacing them. By doing this, we can save you money and ensure a good experience for the insurance company. We aim for you to pay only your deductible to return your home or office to its preloss condition. 

The cost of your insurance and even your taxes can differ depending on where you live. Luckily there are over 1,700 SERVPRO franchise locations nationwide. Coastal homes see more storms and see increased insurance costs. With SERVPRO’s storm training and technology, we can help to reduce downtime for businesses and costs of replacement. The distance to the nearest fire station and the amount of equipment and the rating of the firehouse can also influence how much your insurance will cost. If you suffer a fire loss our team can repair the damage and control the odor. Restoring the affected areas of your property is substantially less costly than demolishing and replacing building materials and furnishings.

The age of the building can affect your insurance and the work to be done should you suffer a water or fire loss. We have to consider the age of the house to deal with lead paint and asbestos. Normally if your house was built before 1978 there is a good chance it has lead paint. Asbestos was commonly used in homes built before 1979. 

Remodeling your home can also have effects on the insurance premiums you pay. But, when a demo of the shower reveals a slow leak and mold, having SERVPRO remediate mold the right way, can protect your investment. Insurance will not help on claims where the cause was an ongoing issue or where maintenance was deferred. Having it done right will affect the value of your home in a positive direction.

We work with your insurance company, offering competitive advantages. Our goal is to restore the property and your peace of mind through timely mitigation and adherence to IICRC standards. This will leave both you and the insurance agent with confidence that the job was done right. Through training, technology, and our relationships with national insurance carriers you can be assured that we will save you money and the job will be done right.

If you have a claim or need our services call us directly at 830-379-7474

How Can SERVPRO Help During Covid-19?

11/24/2020 (Permalink)

There is no doubt that this year has been tough on everyone. The term “unprecedented times,” as well as phrases like “uncertain” and “strange times” have appeared frequently in the media to describe this year. Given the increasing number of COVID cases in Texas, it is not hard to see why that is the case..  However, we hope that you can take comfort knowing that we are Here to Help clean and disinfect your home or office should you need it.

At SERVPRO of Guadalupe & Gonzales Counties, we have been on the front lines since the beginning of this pandemic. We have disinfected numerous homes and businesses over the past year, helping to keep the communities we know and love safe. Our expertly trained staff have a full understanding of the protocols set forth by the Centers for Disease Control and Prevention and use approved EPA products to clean and disinfect against COVID-19. 

Biohazard cleaning, as well as pathogen cleaning, are services we have offered for decades. This is a line of work we have years of experience and training in - so you can trust that we will deliver a thorough and complete job. Standard janitorial services do not deal with biohazards in the workplace routinely. That is why you should call the experienced and well-equipped staff of SERVPRO of Guadalupe & Gonzales Counties to keep you and your loved ones safe. We will consult with you to learn about your workspace or home and create a unique and individualized course of action.  We will clean according to the agreed-upon plan, closely following CDC protocols and using EPA approved products. We will certify that we have completed those protocols and leave you with branding and collateral that will give your employees and customers the confidence to visit your establishment, knowing that it is Certified: SERVPRO Cleaned.

Whether you want to do something proactively for your business or you have had an active case of COVID-19 on-site, the professionals of SERVPRO of Guadalupe & Gonzales Counties can help during these unprecedented, uncertain, and strange times. 

Call us directly at 830-379-7474

Should You File a Water Damage Claim?

11/24/2020 (Permalink)

This customer attempted to dry their carpet by themselves before calling SERVPRO to help.

As you know, acting quickly when you spot water damage is essential. However, you might be wondering if you should file an insurance claim or pay for the damages yourself.  “It was just a little water,” is a subjective thought. No matter the amount of water, it is always in your best interest to have a professional company assess the property. There are two reasons for this. The first being that you might not always see the extent of damage that has occurred. While you might have mopped up and removed the excess water from your kitchen floors, that doesn’t mean that water hasn’t already traveled underneath your flooring or into other areas such as your cabinets or walls. If those areas are not properly dried and remediated then down the line you might face problems such as mold and rot. If you did not act fast and delayed maintenance and cleanup, then your insurance company might find you to be negligent and there is a risk that the claim will not be covered.  Most insurance policies will cover water damage that is sudden and accidental. In most circumstances, homeowners’ policies exclude losses that are considered to be continuous and took place over an extended period of time. Examples of this include a leaking water line, or leaving wet carpet and baseboard unattended to the point of mold or rot.

Before filing a claim, if you are unsure if the damage will exceed your deductible, you will want to ask us to come out and assess the property. Our project managers will be able to consult with you and let you know the best course of action going forward. If you do have to file a claim, then it helps to strengthen your case if the insurance company knows that a SERVPRO professional has already been on site. In the event of a covered loss, insurance adjusters are grateful that SERVPRO is on the scene quickly to prevent further damage. We will also be an advocate for you to ensure that your property is restored to a preloss condition.

What to Know Before Filing a Claim

1. What Perils Are Covered in Your Policy? 

This will be important depending on the source of the loss. If you took the less expensive policy you may not have sewer backup as a rider on your policy and may not be covered in that case. So, knowing what is and is not covered is important. If you are not aware of the source of the loss, there is no need to fret. SERVPRO professional technicians have state of the art technology and training to determine the cause of a loss.

2. What is Your Deductible? 

It is practical that you may not want to file a claim if the cost of mitigation and restoration is less than double your deductible.  Insurance is there to protect you from major losses and your deductible represents the amount of risk you’re willing to take. We will work with you to treat the damage whether you chose to go through insurance or not. Our commitment is to ensure that this is your only out of pocket expense to return the property to a preloss condition.

This is just another reason to quickly call SERVPRO of Guadalupe & Gonzales Counties to handle your water damage. Whether it is covered or not we can help with water damage.

Call us directly at 830-379-7474

What Does It Take to Restore My Home After a Fire?

11/24/2020 (Permalink)

Let SERVPRO be the company to handle all of your fire damaged home issues.

Call SERVPRO to Return Your Schertz Home to Its Pre-Loss Condition

The majority of home fires in Schertz, Texas start in the kitchen. The physical damage to structure and contents often remains in that part of the house the fire originated in, but surfaces in other parts of the home might be covered by soot particles left behind by smoke as the fire cools or have a strong residual odor.

Why SERVPRO? I can wipe down my walls and DIY my kitchen.

Even if the fire damage in your Schertz home is minor, it still needs professional restoration. Our company has access to chemical cleaners and cleaning equipment not available to homeowners. Our technicians can remove soot from glass coffee tables, wall paneling, upholstered furniture, and even many types of clothing and fabric materials.

Cleaning is great, but what about the burned appliances and scorched tiles?

SERVPRO team members can demolish and remove all burned material without spreading soot into other parts of your home. Specialists can replace everything from linoleum to ceiling panels, install new appliances, and finish everything off with a new coat of paint so your kitchen looks exactly as it did before the fire, “Like it never even happened.” SERVPRO has the ability to completely remodel your kitchen if you would like.

To learn more about how we can restore your home, call SERVPRO of Guadalupe & Gonzales Counties today at 830-379-7474. We are here for you.

Does SERVPRO do construction?

11/24/2020 (Permalink)

SERVPRO offers reconstruction services. We offer free construction estimates in Cibolo and surrounding areas.

Yes, SERVPRO offers construction services. 

When we say we help make it "Like it never even happened,” we mean it!  We are a full-service SERVPRO in Seguin with both mitigation and reconstruction divisions, and we routinely help our clients get their properties back to preloss condition, even after extensive damage.  

Reconstruction services are typically needed after:

  • Contaminated water damage losses.  When water is grossly contaminated, demolition will most likely be needed on portions of drywall and flooring. 
  • Storm damage.  Depending on the type of storm, this can range from hurricane water damage to tornado cleanup involving broken roofs, windows, doors, and much more. 
  • Fire damage.  Large fires almost always require some form of demolition in the affected parts of the property. 
  • Extensive mold remediation.  When mold is allowed to grow for a long period of time, it will eventually begin to eat the substance it’s growing on.  This usually results in parts of walls needing to be demolished and repaired. 

Reconstruction Starts Immediately After Mitigation

We start working with our clients and their insurance adjusters before the initial mitigation portion of the restoration project is even finished.  The goal is to have the reconstruction portion of the project planned and approved so that our reconstruction division can begin work immediately after cleanup is completed.  

Our process results in faster claims processing and happier customers. 

Reconstruction Services

What your property needs to get back to 100% preloss condition is what we provide.  This includes:

  • Drywall repair
  • Flooring replacement
  • Cabinet replacement
  • Ceiling repairs
  • Roof repairs or replacement
  • And much more

After reconstruction is completed, we’ll also clean the areas we worked in.  Our post-construction cleanup helps your property be ready for you to move back in as soon as we’re done. 

Free Construction Estimates in Cibolo

Our construction estimates are free in Cibolo and surrounding areas.  Contact us today to schedule repairs and for a reconstruction manager to visit your property.  

Contact us today.  We’re here to help. 830-379-7474

SERVPROXIDE: For Deep Cleaning & Disinfection

5/18/2020 (Permalink)

SERVPRO provides custom disinfection solutions for every property. Call (830)379-7474 for a free quote.

SERVPRO has a new, proprietary disinfectant that is ideal for deep cleaning, SERVPROXIDE

As a franchise specializing in biohazard cleanup and disinfectant cleaning services, we have added SERVPROXIDE to our preferred team of disinfectants. 

SERVPROXIDE is an EPA registered disinfectant and sanitizer. It’s designed to disinfect hard surfaces from mold, viruses, and other harmful bacteria, and it can also sanitize soft surfaces like carpet. SERVPROXIDE also has the EPA’s lowest toxicity rating and is fragrance-free, which makes it a safe disinfectant for everyday use. 

SERVPROXIDE has received the D2 rating by NSF International, meaning no rinse is required for that surface to be safely handled again.


SERVPROXIDE can be used in many areas. We prefer using SERVPROXIDE to disinfect surfaces during:

  • Air Duct and HVAC Cleaning.  The disinfectant can either wet a towel, be sprayed, or be misted to clean air ducts and HVAC units. 
  • Restaurants.  When we’re called to disinfect a commercial kitchen, we use a disinfectant that we know will neutralize bacteria on all hard surfaces and floors. SERVPROXIDE is an effective disinfectant that gives us our gold-standard of a Zero ATP Score in food-grade safe cleaning.
  • Daycares and Schools.  Keeping our children safe requires a clean environment, and this is all the more important during the flu season. We use SERVPROXIDE to disinfect all surfaces like desks, flooring, walls, doors, carpets, and anything else little hands will touch. 
  • Hospitals and Nursing Homes.  Maintaining a disinfected environment is a necessity in a healthcare setting or where people with a higher risk of sickness live.  Just like in schools and daycares, we use SERVPROXIDE to disinfect every surface touched. 
  • Homes.  We’re often called to help disinfect homes for various reasons including creating a safe space for a vulnerable person coming from the hospital or surgery and people with compromised autoimmune systems or viruses. We have cleaned homes affected by the flu, C-Diff, accidents involving bloodborne pathogens, and more. 
  • Gyms.  Gyms typically have hundreds of pieces of equipment, and hand-cleaning each one may not be possible. To sanitize gyms, we charge our misters with SERVPROXIDE to create a wet fog that can clean hard-to-reach places. Wet fog is created with the use of an Ultra-Low-Volume mister. No rinse is required. 
  • Vehicles, including Ambulances and Buses.  We’ve cleaned privately owned vehicles and those used for public transportation or ride-shares.  All hard surfaces are cleaned with SERVPROXIDE, and soft surfaces (like cloth seats) are also cleaned using the same disinfectant with an upholstery wash tool. 
  • Airplanes.
  • Cruise Ships.
  • Boats.
  • Trains.
  • Carpet Cleaning and Upholstery Cleaning.  SERVPROXIDE can sanitize soft surfaces like carpets, rugs, drapes, and other types of upholstery.  We spray the SERVPROXIDE on the surface and then wet-wash the area with either a professional carpet cleaner or upholstery cleaner. 

What SERVPROXIDE Can Disinfect

SERVPROXIDE is EPA registered hospital- grade disinfectant and has been tested to successfully disinfect a variety of bacteria including:

  • Gram-Negative Bacteria such as Salmonella, E.coli, Bordetella, and more. 
  • Gram-Positive Bacteria like Staph and Listeria. 

It has also tested to inactivate the following viruses:

  • Hepatitis A, B, and C
  • H1N1
  • Influenza B
  • HIV Type 1
  • Rotavirus
  • Human Coronavirus
  • Specific strains of Norovirus and Parvovirus
  • And more

Complimentary Quotes Available

Give us a call at 830-379-7474or contact us online for a complimentary quote or simply to ask for guidance.  

Let us know what you’re interested in, and we’ll connect you with one of our cleaning experts.  

Custom-Planned Home and Commercial Property Deep Cleaning

We create a custom disinfection plan for every home and business.  We’ll take into consideration what surfaces need to be disinfected or sanitized and how often the cleaning needs to take place to keep the environment clean and safe for inhabitants.  

The highest priority spaces in a property are typically those where a compromised individual resides followed by shared spaces.  Shared spaces include kitchens, bathrooms, break rooms, and living rooms.  

If you’re a business, then you already understand the high-cost of interruption.  We know you need a safe environment for your employees, and we also know we shouldn’t be in the way of your operations.  Tell us when the most convenient cleaning time is for you, and we’ll make it work--including after-hours, overnight, and weekends. 

SERVPROXIDE for Biohazard Cleanup in Schertz and Cibolo

In situations where biohazard cleanup is necessary, our technicians will wear the appropriate personal protective equipment (PPE) to keep themselves safe during cleaning. These types of situations typically involve:

  • Accidents or traumatic events where bloodborne pathogens are present, including blood, bodily fluids, and feces. 
  • Crime scene cleanup.
  • Aftermath cleanup like unattended death, suicide, and homicide. 
  • Cleanup after a virus-infected individual.

We understand the sensitive nature of these cleanings, and we can accommodate the cleaning to occur at the most convenient time of day.  If necessary, we will clean in unmarked vehicles to avoid drawing unnecessary attention. Our clients’ information is not published or advertised. 

Items that cannot be sanitized will be taken and disposed of lawfully at a medical waste facility. 

We are the Trusted Leader in Biohazard Cleaning for the Schertz and Cibolo

SERVPRO of Guadalupe & Gonzales Counties has been cleaning and restoring properties in Texas since 2009. We live and work in our hometown of Seguin, and we’re always ready to help our neighbors.

Give us a call any time. We’re ready to help.  

The SERVPRO 1-4-8 Rule & What It Means to You…

1/28/2020 (Permalink)

The longer it sits, the worse it gets.

Timely mitigation is key to controlling damage, downtime, and recovery costs. You will appreciate the rapid response and training of SERVPRO of Guadalupe & Gonzales Counties to help limit damage and get your home or facility back to normal quickly. You can count on SERVPRO’s 1-4-8 service guidelines to ensure that timely mitigation happens.

Service Response Guidelines

1 Hour – Within one hour of notice of loss, SERVPRO of Guadalupe & Gonzales Counties will contact you to arrange for service

4 Hours – Within four hours of loss notification, SERVPRO of Guadalupe & Gonzales Counties will be on-site to start mitigation services (if necessary). 

8 Hours – Within eight business hours, we will initiate a verbal briefing of the scope of damage and needed mitigation efforts.

These guidelines are a corporate-wide standard that all SERVPRO franchisees are expected to meet. Call SERVPRO of Guadalupe & Gonzales Counties at 83-379-7474 if you have water or fire damage at your home or place of business.